AMAZON IS HIRING VIRTUAL CUSTOMER SUPPORT ASSOCIATES | WORK FROM HOME JOBS (REMOTE)
Amazon is hiring Virtual Customer Support Associates for a work-from-home position. As a Customer Support Associate, you will interact with customers via phone, chat, or email to address queries, resolve issues, and provide outstanding service. This role requires strong communication skills, problem-solving abilities, and a basic understanding of computers and internet usage. You should be customer-focused, adaptable, and able to work independently in a remote environment. Amazon offers paid training, performance-based incentives, and flexible work schedules. This is a great opportunity to build a career with a global company while enjoying the convenience and comfort of working from home.
Virtual Customer Support Associate: Overview
Location: Rajasthan, Maharashtra, West Bengal (Kolkata
included)
Location: Work from home
Job Type: Seasonal
Apply Now – No Fees | Direct Amazon Job
Eligibility
Minimum 12th Pass
Freshers Can Apply
Good Communication Skills
What will you do as a Customer Service Associate?
As an Amazon Customer Service Associate, you have a
very clear purpose: to prevent issues, solve queries, and delight our
customers. You’ll be the first point of contact for our customers by answering
their requests through phone, chat and/or email – this includes everything from
order and product questions to payment matters and website guidance. Our
Customer Service Associates use a variety of tools to navigate, research, and
review solutions, and communicate effectively with customers.
What are your hours?
This role requires working variable hours to match
when customers need us most. You will work overnight/day/late shifts and your
work week is minimum 40 hrs, for example: 4x10hrs or 5x8hrs. In order to match
our customer demand, we schedule based on a variety of different shift patterns
within the operating hours of 06 am and 11 pm Sunday to Monday. You may be
required to work national holidays. You will learn more about your exact
schedule closer to your start date.
What qualifications do we need from you?
Minimum age: 18 years old
Have the
right to work in India
Strong
communication skills in English (both written and oral fluency)
Experience
working with a computer
The
availability to work varying shifts from Monday to Sunday within the operating
hours of 06 am and 11 pm
Willingness
and ability to work in rotating shifts (i.e. early, late, overnight, weekend,
and overtime as required)
You'll need
a quiet, distraction free work space (dedicated office space with a desk and
chair)
From a
technical perspective, a minimum broadband connection of 100MB download speed
and 8MP upload speed using a hard-wire ethernet internet connection (no WIFI).
What strengths will you bring?
Hard-working, articulate, and detail-oriented
Friendly and
customer-focused in every situation
Ability to
learn quickly and embrace change
Comfortable
multi-tasking in a high-energy environment.
What benefits will you receive?
One of the great things about joining Amazon’s
Customer Service team is that you don’t need past experience in customer
service. You’ll receive training and be provided with a complete equipment
package when you join. Additionally, we offer a number of benefits, including:
Medical
insurance
Pension plan
Internet
allowance
Lifestyle
benefits and retail discounts through our Amazon Extras program
Expert
training and ongoing opportunities to learn more and develop your skills
BASIC QUALIFICATIONS
What qualifications do we need from you?
Minimum age: 18 years old
Have the
right to work in India
Strong
communication skills in English (both written and oral fluency)
Experience
working with a computer
The
availability to work varying shifts from Monday to Sunday within the operating
hours of 06 am and 11 pm
Willingness
and ability to work in rotating shifts (i.e. early, late, overnight, weekend,
and overtime as required)
You'll need
a quiet, distraction free work space (dedicated office space with a desk and
chair)
From a
technical perspective, a minimum broadband connection of 100MB download speed
and 8MP upload speed using a hard-wire ethernet internet connection (no WIFI).
Apply Links
Rajasthan – Apply Here
Kolkata, West Bengal – Apply Here
Maharashtra – Apply Here
West Bengal – Apply Here
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