Capgemini hiring - Social Listening Analyst | Work From Home Jobs

Work From Home Job Opportunity: Social Listening Analyst at Capgemini (frog – Capgemini Invent)



Work-from-home jobs continue to gain momentum as global companies embrace digital transformation and remote-first work cultures. One of the most exciting and fast-growing career paths today is social listening and digital insights. Capgemini, through its creative consulting arm frog, is offering a fully remote opportunity for the role of Social Listening Analyst—a position designed for professionals who enjoy data-driven decision-making, consumer insights, and digital analytics.

This role provides global exposure, advanced analytical learning, and access to world-class projects—all while working comfortably from home. With a strong focus on creativity, digital innovation, and human-centered design, frog is one of the most inspiring environments for analytical minds looking to build meaningful careers.


Job Details

Job Role: Social Listening Analyst
Work Type: Work From Home
Qualification: Graduation required
Skills Needed: English communication, analytical tools, data visualization
Experience: Prior analytical role experience preferred
Salary: Competitive package with global growth opportunities
Company: Capgemini (frog – Capgemini Invent)


About frog and Capgemini Invent

Since June 2021, frog has been part of Capgemini Invent, the global innovation, design, and transformation division of Capgemini. frog partners with customer-centric enterprises to build market-defining products, experiences, and digital ecosystems. From designing new business models to crafting brand experiences, frog focuses on improving human experiences through creativity, technology, and data.

Being part of frog means joining the “pond,” a global network of collaborative, diverse, and passionate professionals. The culture encourages curiosity, courage, humor, flexibility, and inclusion. Employees are empowered to take initiative, contribute creatively, and make meaningful impact—whether within their team, their community, or on global projects.


Your Role (Key Responsibilities in Points)

  • Translate internal project briefs into structured analytical plans by defining scope, asking insightful questions, forming hypotheses, and outlining deliverables.
  • Maintain and organize a repository of past analyses to avoid duplicate work and utilize past learnings effectively.
  • Conduct deep-dive analysis using tools such as Brandwatch, Talkwalker, Unmetric, and Google Analytics across social, search, review, and web analytics data.
  • Write queries, develop custom filters, and create tags to extract accurate and relevant insights from multiple data sources.
  • Deliver meaningful qualitative and quantitative insights that influence business strategy, marketing decisions, communication planning, digital content creation, and product development.
  • Use strong data visualization techniques to convert complex findings into simple, compelling, and action-oriented insights.
  • Present insights clearly to senior stakeholders through professional presentations and discussions.
  • Follow up with internal teams to evaluate the usefulness of your work, gather feedback, and identify opportunities to improve future analysis.

Your Profile

You should have experience in an analytical role where you interpreted data to produce insights and recommendations. Strong storytelling and communication skills are essential, along with familiarity in data modeling or query building. You must be comfortable working across the entire analytics pipeline—from data cleaning to exploration, transformation, visualization, and final insights presentation.


Why You Will Love Working at Capgemini

Capgemini supports flexible work arrangements, providing employees with remote work options and adjustable schedules for a healthy work-life balance. The company invests heavily in career development through structured growth programs, global opportunities, and certifications in cutting-edge technologies, including Generative AI. Employees benefit from a forward-thinking environment that values creativity, collaboration, and continuous learning.

 


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