AMAZON HIRING – SPS ASSOCIATE – VENDOR, SPS | WORK FROM
HOME JOBS 2025
Amazon is
hiring for the position of SPS (Selling Partner Support) Associate – Vendor,
allowing candidates to work from anywhere in India. This role involves
assisting Amazon vendors by providing support via email, chat, or phone to
resolve queries related to orders, payments, catalog, and more. The SPS
Associate acts as a critical link between Amazon and its vendor partners,
ensuring a seamless experience and maintaining high service standards. Strong
communication skills, problem-solving ability, and attention to detail are
essential. This is a great opportunity for those seeking a remote, full-time
role with a leading global company like Amazon.
Amazon Hiring: SPS Associate – Vendor, SPS : Overview
Job Role:
SPS Associate – Vendor, SPS
Job Type:
Full-Time
Location:
Pan India (Work from Anywhere in India)
Eligibility:
Any graduate can apply
Minimum 1
year of experience in Customer Support (Voice/Chat/Email)
DESCRIPTION
The Seller
Support Associate acts as the primary interface between Amazon and our business
partners. The Seller Support Associate will be responsible for providing timely
and accurate operational support to Merchants selling on the Amazon platform.
The successful candidate has an immediate, distinct effect on the experience of
customers of Amazon, making a strong record of customer focus a high standard
for the role. A Seller Support Associate is expected to address chronic system
issues, provide process improvements, develop internal documentation, and
contribute to a team environment, all while adhering to service level
agreements for phone and email cases.
Key job responsibilities
* Respond to
Seller Queries via Phone, Chat and Email
* Handle
queries from sellers across the world in their time zone
* Follow
available guidelines while handling contacts to ensure seller experience
A day in the life
* Ensure
Tools and resources are working before handling a contact
* Follow
guidelines while responding to seller queries
* Highlight
issues through available mechanisms
BASIC QUALIFICATIONS
- 1+ years
of customer service experience
- 1+ years
of driving process improvements experience
- Speak,
write, and read fluently in English
- Experience
with Microsoft Office products and applications
- Experience
with Excel
- Work a
flexible schedule/shift/work area, including weekends, nights, and/or holidays
PREFERRED QUALIFICATIONS
- Only
Qualified candidates to apply for this role.
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