REVOLUT IS HIRING FOR CUSTOMER SUPPORT SPECIALIST (REMOTE) | WORK FROM HOME JOBS 2025
Revolut is currently hiring Customer Support
Specialists to join their dynamic team remotely. This work-from-home role
involves assisting customers through chat, email, and calls, ensuring prompt
and effective resolution of queries. As a key part of Revolut’s support team,
you'll help enhance customer satisfaction while working in a fast-paced,
tech-driven environment. The ideal candidate should have strong communication
skills, problem-solving abilities, and prior experience in customer support or
the financial sector. Flexibility to work shifts, including weekends and
nights, is required. If you're passionate about helping people and looking for
a remote career with a global fintech leader, this is a great opportunity.
Customer Support Specialist: Overview
Job Role: Customer Support Specialist
Work Mode: Remote (Work from Home)
Eligibility: Any Graduate
About the role
Our Customer Support Team is the public face of the
company and provides first-class front-line support to our millions of
customers. We are also internal customer champions, working with product teams
to ensure customers stay at the forefront of everything Revolut does.
We’re looking for a customer support superstar to join
our team as a Support Specialist. This role is about truly delivering “WOW”
levels of service to our global customer base. We want fast acting problem
solvers, not script readers.
If you don’t see your long-term future in customer
support, we put a lot of time aside to train you so you’re ready to hit the
ground running in another team within the company if you decide to make a
change.
We’re a global fintech, so we have to be available
24/7. That sometimes means working nights and weekends. We’ll compensate you
for night shifts, but we understand this still isn’t for everyone so please
bear that in mind before applying.
What you’ll be doing
- Providing
our customers with an outstanding customer experience via our in-app live
chat, phone, and email, ensuring they feel secure whilst using our
features
- Representing
Revolut online at all times
- Collaborating
with other teams internationally to tackle any customer issues
What you'll need
- Fluency
in English
- A
bachelor’s degree or equivalent
- Excellent
communication skills
- The
ability to explain complex issues in an easy and understandable manner
- Great
writing, analytical, and IT skills
- Impeccable
attention to detail
- Empathy
and love for helping people
- To
be a driven, self-motivated, and highly flexible team player
- To
be a self-learner, independent problem-solver
Nice to have
- Experience
in customer support
- Fluency
in other languages
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