REVOLUT IS HIRING FOR SUPPORT SPECIALIST (SOCIAL
MEDIA) | WORK FROM HOME JOBS 2025
Revolut is hiring a Support Specialist (Social
Media) to join their remote team. This work-from-home role involves
engaging with customers via social media platforms like Twitter, Facebook, and
Instagram to resolve queries, provide support, and enhance customer
satisfaction. Candidates should have strong communication skills, a
customer-first attitude, and experience in social media or online support. The
role offers a chance to work with a global fintech leader, enjoy flexible
hours, and be part of a fast-paced, innovative environment. If you're passionate
about social media and love solving problems, this could be the perfect
opportunity for you. Apply now!
Support Specialist (Social Media): Overview
Job Role: Support Specialist (Social Media)
Work Mode: Work from Home
Eligibility: Any Graduate – Freshers can apply!
REGARDING THE POSITION
Our Customer Support Team serves as the company's public face and offers our
millions of customers first-rate front-line assistance. To keep users at the
forefront of everything Revolut does, we collaborate with product teams as
internal.
We are seeking articulate and highly imaginative people to become Social Media
Support Specialists on our team. This position involves providing
"WOW" levels of service, not just promptly responding to messages and
comments. Rather than script readers, we want quick-thinking problem solvers.
We are looking for individuals that we can trust with the Revolut's social
media image.
Since we are a worldwide fintech, we must be
accessible at all times. This occasionally entails working on the weekends and
at night. Although we will pay you for working nights, please keep in mind that
this isn't for everyone and keep that in mind before applying.
Are you up for the task? Let's communicate.
WHAT YOU'RE GOING TO DO
Delivering an exceptional user experience across all platforms
Working together with global teams to address client concerns
Overseeing the business's accounts on Facebook, Twitter, and Trustpilot
Keeping an eye on and managing the Revolut Community page
Publicly representing the business on user-facing platforms
Using direct messaging to communicate with users and help with problems
pertaining to the product
Answering questions about business and retail products
Changing between several social media sites to control interaction and
reactions
WHAT YOU'LL REQUIRE
English proficiency, compassion, and a desire to assist others
Strong communication skills and the capacity to clearly and simply explain
complicated concepts
Outstanding analytical abilities and attention to detail
Self-driven attitude with excellent problem-solving abilities Self-motivation
and adaptability in a team-oriented setting
Previous experience providing customer service
Outstanding IT, writing, and numeracy abilities
IT'S NICE TO HAVE
familiarity with social media sites in a work environment
familiarity with running a prosperous personal social media presence
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