Zyla Health Hiring Customer Success Specialist | Work From Home Job
Are you looking for a work from home opportunity
with a reputed MNC that offers growth, stability, and a rewarding career? Zyla
Health, India’s leading personalized care management platform, is hiring for
the role of Customer Success Specialist (CSE). This is a fantastic
chance for professionals with 1–4 years of experience to build a career in
customer success while enjoying the flexibility of working remotely.
Job Highlights
- Role:
Customer Success Specialist
- Company:
Zyla Health (MNC)
- Location:
Remote / Work From Home
- Salary:
Competitive package + career growth opportunities
- Qualification:
Bachelor’s Degree (mandatory)
- Experience:
1–4 years
- Skills
Required: Strong English communication,
relationship management, and client handling skills
About Zyla Health
Zyla Health is India’s highest-rated personalized
care management platform, designed to improve health outcomes for
individuals, insurers, and employers. With its 24x7 AI-powered
conversational app and human-assisted support, Zyla delivers seamless
healthcare solutions. Consistently rated 4.7+ stars, Zyla works with top
companies such as Aditya Birla, Max Life, HDFC Ergo, Care Insurance, Godrej,
DHL, Tata Steel, Jindal Steels, AstraZeneca, and Pfizer.
As part of its expansion, Zyla is hiring dynamic
professionals for the Customer Success Specialist role to strengthen
client relationships and ensure customer satisfaction.
Key Responsibilities
As a Customer Success Specialist at Zyla
Health, you will play a crucial role in ensuring the best customer experience:
- Act
as the primary point of contact for customers, ensuring smooth
communication.
- Manage
and maintain strong client relationships by engaging with all stakeholders
effectively.
- Onboard
new customers and provide training on Zyla’s platform, including
operations, reporting, and ticket escalation.
- Conduct
Zyla product demonstrations for potential corporate partners.
- Document
customer requirements, identify pain points, and suggest solutions.
- Run
regular check-in meetings (weekly, monthly, quarterly) to review client
satisfaction and address concerns.
- Drive
customer engagement, adoption, and retention by reducing churn and
improving Net Promoter Score (NPS).
- Collaborate
with Sales and Product teams to share customer insights and improve
product development.
Why Join Zyla Health?
Working at Zyla Health gives you the chance to:
- Build
your career with a reputed MNC in the healthcare sector
- Enjoy
the flexibility of working from home
- Earn
a competitive salary with long-term growth opportunities
- Contribute
to a meaningful mission of improving health outcomes through technology
How to Apply
If you’re ready to grow your career as a Customer
Success Specialist with Zyla Health, apply today.
👉 Apply
Here: Click to Apply
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